teatro ticket-service
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teatro ticket-service

PRIVACY POLICY

1. Data protection at a glance

General information
The following information is a simple overview of what happens to your data when you visit our website. Personal data is all data with which you can be personally identified. You can find full details about data protection in our Privacy Policy below this text.

Data collection on our website
Who is responsible for data collection on this website?
Data on this website is processed by the website operator. You can find the contact details of the website operator in our Legal Notice section on this website.

How do we collect your information?
Your data is collected when you communicate it to us. For example, this may be data that you enter on a contact form.
Other data is automatically collected by our IT systems when you visit our website. This is mainly technical data (e.g. internet browser, operating system, or time of page view). This data is collected automatically when you access our website.

What do we use your data for?
Part of the data is collected to ensure error-free website provision. Other data may be used to analyze user behavior.

What rights do you have regarding your data? You have the right to receive information free of charge at any time regarding the origin, recipient, and purpose of your stored personal data. You also have the right to request that such data is corrected, blocked, or deleted. You can contact us at any time at the address given in our Legal Notice section if you have any questions about data protection. You also have the right of appeal to the competent regulatory authority.

Analysis tools and third-party tools
When you visit our website, your surfing behavior can be statistically evaluated. This is done primarily with cookies and using what are known as analysis programs. Analyzing your surfing behavior is generally done anonymously; surfing behavior cannot be traced back to you. You may opt out of this analysis or prevent it from happening by not using certain tools. Detailed information is provided in the Privacy Policy below. You may opt out of this analysis. We will tell you about your opt out options in this Privacy Policy.

2. General details and mandatory information


The operators of these webpages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this Privacy Policy.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This Privacy Policy explains which data we collect and what we use it for. It also explains how and for what purpose data collection takes place.

We would like to point out that data transmission over the internet (e.g. communication by email) may have security vulnerabilities. Complete data protection against third-party access is not possible.

Responsible authority
The responsible authority for data processing on this website is:
teatro events GmbH
Werner-Eckert-Str. 9
81829 München
Phone: +49 (0)89 - 255 49 37 20
E-Mail: info@teatro.de

The responsible authority is the natural or legal person who alone or with others decides the purposes and means of processing personal data (e.g. names, email addresses, or similar).


Many data processing procedures are only possible with your express consent. You can withdraw your consent at any time. This can be done with an informal email notification to us. The legality of the data processing until withdrawal remains unaffected.

Right of appeal to the competent regulatory authority
In the case of violations under data protection law, the affected party has a right of appeal to the competent regulatory authority. The competent regulatory authority for issues concerning data protection law is the Data Protection Commissioner for the federal state where our company is based. A list of data protection commissioners and their contact details is available at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data transferability
You have the right to receive the data that we process automatically based on your consent or in performance of a contract or to have this data issued to a third party in a standard machine-readable format. Insofar as you request the direct transfer of data to another controller, this will be done only where it is technically feasible.

SSL and TLS encryption
This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the website operator. You can tell that a connection is encrypted because the address line of the browser changes from "http://" to "https://" and a browser padlock icon appears.

If SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

Encrypted payment transactions on this website
If after entering into an agreement you are required to send us your payment details (account number for direct debit authorization), these details will be required for payment processing.

Payment transactions via the usual payment methods (Visa/Mastercard, direct debit) are made exclusively via an encrypted SSL or TLS connection. You can tell that a connection is encrypted because the address line of the browser changes from "http://" to "https://" and a browser padlock icon appears.
Encrypted communication means that your payment details you transmit to us cannot be read by third parties.

Information, blocking, deletion
You have the right to free information about your stored personal data, its origin and recipients, and the purpose of data processing and, if necessary, a right to have such data corrected, blocked, or deleted of this data at any time within the scope of the applicable legal provisions. You can contact us at any time at the address given in our Legal Notice section if you have any questions about data protection.

Objection to promotional mail
We hereby object to the use of the contact details published as part our obligation under German law to include a Legal Notice section for sending unsolicited advertising material and information. The operators of the webpages expressly reserve the right to take legal steps in the case of unsolicited delivery of advertising material, such as spam.

3. Data protection officer

Statutory data protection officer
We have appointed a data protection officer for our company.

Johannes Schleicher
teatro events GmbH
Werner-Eckert-Str. 9
81829 München
Phone: +49 (0)89 - 255 49 37 20
E-Mail: datenschutz@teatro.de

4. Data collection on our website

Cookies
The internet pages partly use cookies. Cookies do not damage your computer or contain viruses. Cookies help to make our offering more user friendly, more efficient, and safer. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are session cookies. They are automatically deleted at the end of your visit. Other cookies remain on your terminal until you delete them. These cookies enable us to recognize your browser the next time you visit our website.

You can set your browser so that you are notified about the setting of cookies and can allow cookies only in individual cases, exclude them in specific cases or generally, and enable the automatic deletion of cookies when closing the browser. Disabling cookies can restrict website functionality.

Cookies that are required in order to carry out the electronic communication process or to provide certain features that you would like (e.g. shopping basket feature) are stored on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in storing cookies for error-free and optimized service provision. To the extent that other cookies (e.g. cookies to analyze your surfing behavior) are stored, these are treated separately in this Privacy Policy.

Server log files
The provider of the webpages automatically collects and stores information in server log files, which your browser automatically transmits to us.

These are:
• browser type and browser version
• operating system used
• referrer URL
• host name of the accessing computer
• time of the server request
• IP address

This data is not merged with other data sources.
The basis for data processing is Article 6(1)(f) of the GDPR, which permits the processing of data in performance of a contract or pre-contractual measures.

Contact form
If you send us inquiries using the contact form, your details given on the inquiry form, including your contact details, will be stored so we can process your inquiry and handle any follow-up questions. We do not forward this data without your consent.

The data entered on the contact form is therefore processed exclusively on the basis of your consent (Article 6(1)(a) of the GDPR). You can withdraw this consent at any time. This can be done with an informal email notification to us. The legality of data processing procedures until withdrawal remains unaffected.

The data entered by you on the contact form will remain with us until you request us to delete it, until you withdraw your consent for us to store it, or until the purpose for data storage no longer applies (e.g. after your request has been handled). Statutory provisions – particularly retention periods – remain unaffected.

Registering on this website
You can register on our website to use additional features on the website. We use the data entered only for the purpose of using the relevant offering or service for which you have registered. The mandatory information you are asked to provide when registering must be given in full. Otherwise registration will be rejected.

In the event of important changes, such as the scope of the offering or necessary technical changes, we will use the email address provided during registration to notify you.

The data entered during registration is processed on the basis of your consent (Article 6(1)(a) of the GDPR). You can withdraw your consent at any time. This can be done with an informal email notification to us. The legality of the data processing already undertaken remains unaffected.

The data collected during registration is stored by us for as long as you are registered on our website and is subsequently deleted. Statutory retention periods remain unaffected.

Data processing (customer and contract data)
We collect, process, and use personal data only to the extent needed to establish, form, or amend the contractual relationship (inventory data). This takes place on the basis of Article 6(1)(b) of the GDPR, which permits the processing of data in performance of a contract or pre-contractual measures. We collect, process, and use personal data about the use of our internet pages (usage data) only to the extent needed to enable the user to use the service or for invoicing.

The customer data collected will be deleted once the order has been completed or the business relationship has ended. Statutory retention periods remain unaffected.

Data transfer in the case of contracts for online shops, dealers, and dispatch of goods
We transfer personal data to third parties only if this is necessary for contract handling, such as to companies contracted to deliver goods or to the financial institution contracted with payment processing. Further transmission of data does not take place or only if you have expressly agreed to transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

The basis for data processing is Article 6(1)(b) of the GDPR, which permits the processing of data in performance of a contract or pre-contractual measures. Data transfer in the case of contracts for services and digital content.
We transfer personal data to third parties only if this is necessary for contract handling, such as to companies contracted to deliver goods or to the financial institution contracted to process payments.
Further transmission of data does not take place or only if you have expressly agreed to transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.
The basis for data processing is Article 6(1)(b) of the GDPR, which permits the processing of data in performance of a contract or pre-contractual measures.

5. Social media

Share content via plugins (Facebook, Google+1, Twitter, etc.)
The content on our webpages can be shared on social networks such as Facebook, Twitter or Google+. This website uses the eRecht24 Safe Sharing Tool for this purpose. This tool establishes direct contact between the networks and users only when the user actively clicks on one of these buttons.

This tool does not automatically transfer user data to the operators of these platforms. If the user is logged in to one of the social networks and is using the social buttons on Facebook, Google+1, Twitter, etc., an info pane appears where the user can confirm the text before sending it.

Our users can share the contents of this website in social networks in compliance with data protection regulations without complete surfing profiles being created by the operators of the networks.

Facebook plugins (Like & Share button)
Our webpages include plugins of the social network provider Facebook Inc, 1 Hacker Way, Menlo Park, California 94025, USA. You can recognize Facebook plugins by the Facebook logo or the "Like" button on our website. You can find an overview of the Facebook plugins here: https://developers.facebook.com/docs/plugins/.

When you visit our webpages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click the Facebook "Like" button while you are logged in to your Facebook account, you can link the contents of our webpages to your Facebook profile. This allows Facebook to link your visit to our webpages to your user account. We would like to point out that as the provider of the webpages we get no knowledge of the content of the transmitted data and its use by Facebook. More information can be found in the Facebook Privacy Policy at: https://de-de.facebook.com/policy.php.
If you do not want Facebook to link your visit to our webpages with your Facebook account, please log out of your Facebook account.

Twitter plugin
Our webpages include features of the Twitter service. These features are provided by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the "Retweet" feature, the websites you visit are linked to your Twitter account and disclosed to other users. Data is also transmitted to Twitter. We would like to point out that as the provider of the webpages we get no knowledge of the content of the transmitted data and its use by Twitter. More information can be found in the Twitter Privacy Policy at: https://twitter.com/privacy.
You can change your Twitter privacy settings in your account settings at https://twitter.com/account/settings.

Google+ Plugin
Our webpages use Google+ features. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Collection and disclosure of information: You can publish information worldwide using the Google+ button. The Google+ button provides you and other users with customized content from Google and our partners. Google stores both the information that you gave +1 for the content and information about the website you viewed when you clicked +1. Your +1s can appear alongside your profile name and photo in Google services, such as search results or in your Google profile, or elsewhere on websites and ads on the internet.

Google records information about your +1 activities in order to improve Google services for you and others. In order to use the Google+ button you need a globally visible and public Google profile, containing at least the name chosen for the profile. This name is used in all Google services. In some cases, this name can also replace another name you used when sharing content through your Google account. The identity of your Google profile can be displayed to users who know your email address or have other identifying information about you at their disposal.

Use of collected information: In addition to the purposes of use explained above, the information provided by you is used in accordance with prevailing Google data protection provisions. Google may publish compiled statistics about the +1 activities of the users or forward these statistics to users and partners, such as publishers, advertisers, or affiliated websites.

Instagram Plugin
Our webpages include features of the Instagram service. These features are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.

If you are logged in to your Instagram account, you can link the contents of our webpages to your Instagram profile by clicking the Instagram button. This allows Instagram to link your visit to our webpages to your user account. We would like to point out that as the provider of the webpages we get no knowledge of the content of the transmitted data and its use by Instagram.

More information can be found in the Instagram Privacy Policy at https://instagram.com/about/legal/privacy/.

Pinterest Plugin
We use social plugins on our website operated by social network company Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103-490, USA ("Pinterest").

If you access a website containing such a plugin, your browser will establish a direct connection with Pinterest servers. The plugin transmits log data to the Pinterest servers in the USA. This log data may contain your IP address, the address of the websites visited, the Pinterest features contained, browser type and settings, date and time of query, your use of Pinterest, and cookies.

More information on the purpose, scope, and further processing and use of data by Pinterest, as well as your rights and options to protect your privacy can be found in the Pinterest Privacy Policy at: https://about.pinterest.com/de/privacy-policy.

6. Analysis tools and advertising

Google Analytics This website uses features of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.Google Analytics uses cookies. These are text files that are stored on your computer and enable an analysis of website use. The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and stored there. Google Analytics cookies are stored on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both his website and advertising.

IP anonymization
We have enabled the IP anonymization feature on this website. This means that Google will shorten your IP address within Member States of the European Union or in other Contracting States of the Agreement on the European Economic Area before transmission to the USA. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities, and to provide other services linked to website use and internet use for the website operator. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data.

Browser plugin
You can prevent the storing of cookies using an appropriate setting in your browser software; we would like to point out that in this case it may not be possible for you to fully use all the features of this website. You can also prevent the collection of data generated by the cookie and relating to your website use (including your IP address) on Google and the processing of this data by Google by downloading and installing the browser plug available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Data collection opt out
You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie is set to prevent your data from being collected when you next visit this website: Disabling Google Analytics.
More information on how Google Analytics handles user data can be found in the Google Privacy Policy at: https://support.google.com/analytics/answer/6004245?hl=de.

Contract data processing
We have entered into a contract data processing agreement with Google and we fully implement the stringent regulations of the German data protection authorities when using Google Analytics.

Demographic features of Google Analytics
This website uses the Demographics feature of Google Analytics. This allows reports to be created that contain information on the age, gender, and interests of website visitors. This data comes from interest-related advertising by Google and from visitor data from third-party providers. This data cannot be associated with a specific person. You can disable this feature at any time via the ads settings in your Google account or generally prohibit the collection of your data by Google Analytics as shown in "Data collection opt out."

Google Analytics Remarketing
This website uses the feature of Google Analytics Remarketing in connection with the cross-device functions of Google AdWords and Google DoubleClick. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
This allows to connect by Google Analytics Remarketing created advertising target groups with the cross-device functions of Google AdWords and Google DoubleClick. In this way, interest-based, personalized advertising messages that have been customized based on your previous usage and browsing behavior on one end device (e.g., cell phone) may also be displayed on another of your end devices (e.g., tablet or PC).
Once you have given your consent, Google will associate your web and app browsing history with your Google Account for this purpose. That way, the same personalized advertising messages can appear on any device you sign in to with your Google Account.
To support this feature, Google Analytics collects Google-authenticated IDs of users who are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad promotion.
You can permanently opt out of cross-device remarketing/targeting by turning off personalized advertising in your Google Account; follow this link: https://www.google.com/settings/ads/onweb/.
The aggregation of the collected data in your Google Account is based solely on your consent, which you can submit or revoke on Google (Article 6 (1) (a) GDPR). For data collection operations that are not merged into your Google Account (for example, because you do not have a Google Account or have objected to the merge), the collection of data is based on Art. 6 (1) lit. f DSGVO. The legitimate interest results from the fact that the website operator has an interest in the anonymous analysis of the website visitors for advertising purposes.
More information can be found in the Google Privacy Policy at: https://www.google.com/policies/technologies/ads/.

Google AdWords and Google conversion tracking
This website uses Google AdWords. AdWords is an online advertising program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google").
In the context of Google AdWords, we use conversion tracking. When you click on an ad placed by Google, a cookie is set for conversion tracking. Cookies are small text files that the internet browser places on the user's computer. These cookies expire after 30 days and are not used to personally identify users. If the user visits specific pages of this website and the cookie has not expired, we and Google can recognize that the user has clicked on the ad and has been redirected to this webpage.Every Google AdWords customer receives another cookie. The cookies cannot be tracked across the websites of AdWords customers. The information gathered with the help of conversion cookies is used to create conversion statistics for AdWords customers who have opted for conversion tracking. The customers find out the total number of users who have clicked their ad and were redirected to a webpage with a conversion tracking tag. However, they do not get any information that can personally identify users. If you do not want to take part in tracking, you can opt out by simply disabling the Google conversion tracking cookie via your internet browser under user settings. You will not be included in the conversion tracking statistics.The saving of conversion cookies takes place on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both his website and advertising.
More information on Google AdWords and Google conversion tracking can be found in the Google Privacy Policy at: https://www.google.de/policies/privacy/. You can set your browser so that you are notified about the setting of cookies and can allow cookies only in individual cases, exclude them in specific cases or generally, and enable the automatic deletion of cookies when closing the browser. Disabling cookies can restrict website functionality.

Google reCAPTCHA
We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on our websites. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").
reCAPTCHA verifies whether data entered on our websites (e.g. on a contact form) is done by a person or an automated program. reCAPTCHA does this by analyzing the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor accesses the website. reCAPTCHA evaluates different information for the analysis (e.g. IP address, website visitor dwell time, or user-activated mouse movements). The data captured during the analysis is forwarded to Google.

The reCAPTCHA analysis runs completely in the background. Website visitors are not notified that an analysis is taking place.

Data processing takes place on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in protecting his online offerings from inappropriate automated spying and SPAM.

More information on Google reCAPTCHA and the Google Privacy Policy can be found at the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html.

7. Newsletter

If you would like to subscribe to the newsletter offered on the website, we require an e-mail address from you as well as information to allow us to verify that you are the owner of the specified e-mail address and that you agree to receive the newsletter. We use this data exclusively for the purpose of sending the requested information and we do not forward it to third parties.

The data entered on the newsletter registration form is processed exclusively on the basis of your consent (Article 6(1)(a) of the GDPR). You can withdraw your consent at any time for us to store this data, email address, and its use to send the newsletter by going to the remove link in the newsletter. The legality of earlier data processing procedures remains unaffected.

The data entered by you and stored by us for the purpose of subscribing to the newsletter will be saved until your removal from the newsletter and deleted after unsubscribing from the newsletter. This will not affect data we have saved for other purposes (e.g. email addresses for the membership area).

Sendinblue
This website uses Sendinblue to deliver newsletters. The provider is Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany. Sendinblue is a service that enables us to organize and analyze newsletter delivery. The data entered by you to subscribe to the newsletter (e.g. email address) is stored on Sendinblue servers in Germany.


You can find further information about data analysis about Sendinblue:
Privacy Policy: https://de.sendinblue.com/legal/privacypolicy/
Terms of use: https://de.sendinblue.com/legal/termsofuse/

8. Plugins and tools

YouTube
Our website uses plugins from Google-operated YouTube. The operator of the webpages is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland.

When you visit one of our webpages with a YouTube plugin, a connection is established with YouTube servers. This informs the YouTube server which of our webpages you have visited.

If you are logged in to your YouTube account, you allow YouTube to link your surfing behavior directly to your personal profile. You can avoid this by logging out of your YouTube account.

The use of YouTube is in the interest of an attractive presentation of our online offerings. This is a legitimate interest in the meaning of Article 6(1)(f) of the GDPR.

More information on how user data is handled can be found in the YouTube Privacy Policy at: https://www.google.de/intl/de/policies/privacy.

Vimeo
Our website uses plugins of the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

When you visit one of our webpages with a Vimeo plugin, a connection is established with Vimeo servers. This informs the Vimeo server which of our webpages you have visited. Vimeo also gets your IP address. This applies even if you are not logged in to Vimeo or do not have a Vimeo account. The information collected by Vimeo is transmitted to the Vimeo server in the USA.

If you are logged in to your Vimeo account, you allow Vimeo to link your surfing behavior directly to your personal profile. You can avoid this by logging out of your Vimeo account.

More information on how user data is handled can be found in the Vimeo Privacy Policy at: https://vimeo.com/privacy.


This website uses web fonts provided by Google for font consistency. When you call up a website, your browser loads the necessary web fonts to your browser cache so that texts and fonts are correctly displayed.

For this to happen, your browser needs to connect to the Google servers. Google is then notified that our website was called up via your IP address. The use of Google web fonts is in the interest of a consistent and attractive presentation of our online offerings. This is a legitimate interest in the meaning of Article 6(1)(f) of the GDPR.

If your browser does not use web fonts, your computer will use a standard font.

More information on Google web fonts can be found at https://developers.google.com/fonts/faq and in the Google Privacy Policy at: https://www.google.com/policies/privacy/.

This website uses the Google Maps service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Storing your IP address is necessary to use the Google Maps features. This information is generally transferred to a Google server in the USA and stored there. The provider of this website has no influence over data transfer.

The use of Google Maps is in the interest of an attractive presentation of our online offerings and to help you locate the places indicated by us on the website. This is a legitimate interest in the meaning of Article 6(1)(f) of the GDPR.

More information on how user data is handled can be found in the Google Privacy Policy at: https://www.google.de/intl/de/policies/privacy/.